LPSC-North Louisiana Foster Campbell Reports Order Prohibiting Utility Disconnections During Virus Emergency

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Most Louisiana utility customers put at economic risk by coronavirus won’t have to lose service for missing a payment, thanks to an emergency order by the Louisiana Public Service Commission.

The LPSC issued an order drafted by commission Executive Secretary Brandon Frey on Friday. It directs Entergy, Cleco and SWEPCO — and a host of other electric, natural gas, telephone, water and sewer companies regulated by the LPSC — to immediately stop disconnecting customers for non-payment of their bills.

The comprehensive order covers millions of utility customers across all parts of Louisiana. It only exempts situations where concerns of public safety cause a utility to disconnect a customer, such as a gas leak. It will remain in place until the LPSC changes or revokes it.



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